Monthly Archives: August 2010

Marketing Manny

In the grand tradition of Alfred E. Newman, Manny is forever wearing that “what, me worry?” look on his face. And who can blame him?

This guy is arguably the biggest knucklehead to walk down the pike since Homer Simpson first appeared on the Tracey Ullman Show nearly 30 years ago. And based on their bank accounts, it is fair to conclude one simple fact:

Americans love knuckleheads.

Manny, who started his baseball career in my hometown has proven to the world that loyalty is nowhere to be found on his list of character traits, while cash is a prime motivator. He’s played on four different teams while knocking more than 400 baseballs out of the park. He doesn’t really care who he plays for or how long he plays there, he just wants to get paid. His field play is among the worst in the history of the game, as is his ability to simply make it onto the field. I mean this is a guy who disappears in the middle of an inning to take a leak… a guy who gets busted for taking female hormone drugs. He is a class A knucklehead who can rake all day long… and little more.

And the fans can’t get enough of him.

Meanwhile, down in Tampa, where the Rays are battling it out with the Yankees for first place, fans won’t even show up to watch their team. Cincinnati has the same problem in southern Ohio… and so does Texas and San Diego (Cleveland attendance is dead last, but for good reason), which gives me an idea: rather than allow the Black Sox to pick up Manny’s contract, why not make him the league’s designated hitter? Manny can show up in all the ballparks where equally pathetic fans will show up just to watch him do whatever it is that Manny does. He can be the league mascot on the field.

It’s a thought.

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How Much Would You Pay?

Hey, want to see the most disgusting thing ever? Seriously, something so gross it will keep you awake tonight? If so, click here.

Yeah, it’s a mattress covered in bedbugs. Nice. It is the new epidemic. West Niles Virus and the Swine Flu (H1N1) are so yesterday.

Best of all, you need to know that these aren’t your grandma’s bedbugs, these are super powered gnawing machines that not only show up in beds, but have the ability to shut down movie theaters and retail stores (Victoria’s Secret).

It is gross and nasty and it is happening everywhere. Fortunately, one company has a solution, and not only is it an effective solution (both immediate and long-term) against these nasty little nits, it is a green solution – safe to pets, people and plants.

ZymeAway, LLC has created a three-part solution (though you can buy individual products) consisting of ZymeAway All-Purpose Cleaner to clean and prepare surfaces, Bug-E-Spray to get rid of the critters and Bug-E-Dust to keep them out. Complete, environmentally friendly remediation. I know about this because I know the creator and environmental director of ZymeAway. He is an awesome guy whose only mission in life is to help people find a safer way to clean surfaces and “control” pests.

Of course you’re probably thinking you will never need remediation, right? You think you’re one of those clean people whose home is impervious to pests, right? Well think again. Bedbugs, like mosquitos and flies are equal opportunity pests, and they are coming to your town soon. The question is “what’s it worth to you to get rid of them?”

There is an old Spanish proverb: “You can’t have more bedbugs than a blanketful.” Speaking for myself, a blanketful is one blanket too many.

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Use National Events, Trends or News to Achieve Media Coverage

How do I take advantage of national events, trends or news to achieve media coverage for my company?

By Jennifer Manocchio

Conducting a reactive media campaign is an excellent publicity and media relations strategy and can help you achieve exceptional results.  The key is to strike while the iron is hot, and react quickly to both the opportunity and the media.

Start by developing a list of experts at your company and short biographies of spokespersons who are (or can be) media trained.  In the biographies, call out each spokesperson’s area of expertise.  If you haven’t already, distribute the list of experts, short biographies and a short company backgrounder or fact sheet to your media list.

Secondly, develop Google news alerts on topics that are relevant for your industry and stay abreast of current news. When you identify a relevant opportunity, contact the media quickly and clearly identifying how you can help support the next story on this topic.  Be sure you have done your research and are confident you are not pitching a story angle that ran already.

For example, there are currently three hurricanes/tropical storms in the Atlantic, which are making national news.  If you are a window manufacturer and can provide expertise on how to protect your windows from a potential hurricane, then certainly let the media know and provide some examples of how you can add value to the story.  Maybe you can conduct a demonstration of wind speeds and how dangerous flying objects can be or show a demonstration of how to protect windows with plywood or duct tape.

If you are looking to attract television media, be sure there is a good visual to go along with your story.  Also, if the media does contact you or your spokesperson, be prepared to act quickly.  Otherwise the media will move onto the next industry expert.

Want to develop a reactive media campaign and need support?  Contact me at jennifer at sweeneypr.com or 910.772.1688.

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Pepsi Throwback Sighting

For you Pepsi lovers (I’m a Coke fan), this might not be news to you; however, I just saw cans of Pepsi Throwback with real sugar cane in my local Wilmington, NC Harris Teetter this past weekend.

What caught my eye was the old school packaging that brought back childhood memories.  Not memories about Pepsi (we were KoolAid drinkers), but the packaging just took me back to the early 80s when I had no cares in the world.

Doing a little research this afternoon, I discovered Pepsi Throwback isn’t new.  Pepsi launched it in 2009 and again in early 2010, but only did a short release. The third run of Pepsi Throwback was launched July 31 and has a limited 5-week release.

I absolutely love what Pepsi is doing.  It’s like going into a penny candy store and reminiscing about wax lips and candy cigarettes.

Apparently, it is so popular that even Amazon is selling it!   Get your Pepsi Throwback today before you have to wait for a fourth run.

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Unlocking the Vinegar Secret

Most people know that vinegar has hundreds of uses.  But before this past week, I had no idea what household challenges it could solve.

First, I had a fruit fly infestation in my house.  I couldn’t figure out where all these fruit flies were coming from.  It ends up I had a bag of rotting potatoes in my laundry room (gross… I know).  

Anyway, I asked my father-in-law, who is a jack-of-all-trades, how I can get rid of them.  He instructed me to put his red wine vinegar out in a few bowls and the fruit flies would be attracted to the vinegar, crawl into the bowl and die.  He was right and within a day, my fruit fly issue was resolved.

Then I noticed that my trusty teapot had gotten a bit funky on the bottom from all the calcium and lime build up.  After using a scouring pad and getting nowhere, I determined a needed a new one.

I headed to a few department stores and could only find one hideous looking teapot that didn’t match my kitchen.  I complained to the 70-year-old associate that I couldn’t believe no one was selling teapots.  He looked me in the eye and said, “you are living in the past.”

I was speechless.  People still drink tea.  In fact at the 2010 International Home and Housewares show there were teapots and tea gadgets everywhere.

I told my boss about my issue and he recommended trying vinegar.  I had no expectation when I poured in the vinegar and let it set for about 24 hours.  I was so happy when I looked inside and all the calcium and lime build up was gone and no scrubbing needed.

Vinegar will certainly find its way onto my grocery list a bit more often!  Have a vinegar tip?  Share it with the rest of us in the comments section.

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The Future of Marketing: Online or Up a Tree?

Did I ever mention that I am a family guy? Not a Peter Griffin kind of family guy or a Don Corleone kind of family guy, but more of a Mike Brady meets Tommy Gavin kind of family guy, which explains why I was visiting my mom last Sunday instead of lounging around the pool.

As I pulled in the driveway I was immediately struck by the image of my smiling nephew shimmying up a couple of elms in my mom’s front yard.

“Uncle Jimmy,” he yelled, “come here quick, I have to show you something. And get out your phone, you’re gonna want a picture of this.” What young Michael Santana lacks in subtlety, he more than makes up for in confidence.

And I was so pleased by what I saw.

At this particular stage in our social evolution, when children are actually suffering hearing losses due to a preoccupation with MP3 players, cell phones and video gaming, it is nice to know some kids still climb trees. And at this particular stage in our social evolution, when some people are preoccupied with saving the environment from humans, it is nice to know it is okay for kids to still climb trees.

Of course, Michael still loves his video games. Between climbs I noticed him hunched over and rubbing his hands. “Hey, Michael, are you okay,” I asked, fearing he may have suffered a severe bark burn during his descent. “No, I’m fine,” he assured me, “I just need a minute to reboot.”

As my dad used to say, “All things in moderation.”

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What Drives Sales: Product Packaging or the Brand?

We are preparing to launch a new consumer product; it will be sold primarily in big box stores.  How important is packaging design to the product’s success relative to the brand?

By Jim Sweeney

Sheesh, that is a loaded question.  The most important purpose of product packaging (ignoring functionality and sustainability for the moment) is to identify your brand.  This assumes, therefore that you have good brand awareness in the marketplace.  And how do you know whether your brand awareness is solid enough for the new product launch?  Research baby.

Unless you know for a fact that a significant portion of the marketplace (that portion you need to achieve your sales goal) is aware of your brand and has a decided preference for it, then you should put the packaging on the back burner and turn up the heat on branding.

While study after study confirms that consumers are drawn to “good” packaging, it rarely if ever trumps the importance of brand.  In other words, Cool Cola may have a totally innovative package, but Pepsi and Coke will kick its tail from here to oblivion.  Consider the storied launch of the Apple iPhone in January 2007.  The product packaging was a plain black box – beautiful in its simplicity – but it is just a plain black box… and it sold millions based on the mere promise of the brand. 

Remember, even though packaging is your product’s promotional advertising at the point of purchase – distinguishing your product from your competitors through design, shape and color – it is the brand reputation that most affects the decision-making process and influences conversion.

So ask yourself:

• Do we have a good brand?
• Do we have good awareness of our brand?
• Are consumers loyal to our brand; are they loyal enough to prefer our new product?

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What’s That Smell?

Are product fragrances harmful to our health? I’m not just referring to perfume, body spray or cologne.  I mean everything from your laundry detergent to dryer sheets, dish soap, body wash, hand soap, cleaning products, shampoo, lotions and even pet shampoo.  I’m sure there are many more products that list “fragrance” on the contents.

Recently some industry groups and even the government have taken note of the fact that chemicals added to create product fragrances can be harmful to our health.

The Environmental Working Group and the Campaign for Safe Cosmetics’ “Not So Sexy: Hidden Chemicals in Perfume and Cologne” and the Women’s Voices for the Earth’s “What’s that Smell? How the Pine Forest in Your Cleaning Product May be Hazardous to Your Health” take a deeper look into what they consider are harmful effects of chemicals not printed on the label in cosmetics and cleaning products.

Also, just late last month, two bills were introduced to Congress addressing chemicals in products.

However, the Fragrance Materials Association, an industry trade group that supports fragrances, disagrees fragrances can be harmful.  In a recent Pittsburg Post Gazette article, the executive director is quoted as saying, “recent reports of chemicals are subjective and unnecessarily alarming.”

I don’t know if chemicals added to make fragrances are harmful to my health, but I certainly think the noise in the industry is a good thing.  If there are different chemicals product manufacturers can be using to reduce any potential harmful effects, I want them to be evaluating those.  If manufacturers start eliminating fragrances to produce safer products, I’m all for that too.

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OMG, WTF, Maybe One Day We Can All Just Grunt… LOL

Big news from the District:

The Senate passed a new bill earlier this week. The HHFKA, which includes provisions FMI has sought to help lay the groundwork for a smooth transition for WIC customers to use an EBT card for their transactions. However, FMI was disappointed that the Senate cut funding to SNAP.

And this headline is just in from Ad Age:

APCO Comes Under Fire After HP CEO Resigns.

In the world of health news…

WHO says threat of H1N1 has passed, but H5N1 is still lurking.

I can’t speak for anyone else, and maybe this makes me old-fashioned, but I actually enjoy reading words. Maybe it is a reflection of the cell phone, text and twitter age we live in, where characters are at a premium and speed is of the essence. Or maybe we are just getting so lazy that spelling out a whole group of words feels like an unnecessary punishment. But it really has to stop.

Last week, my son sent me this gem:

CDC began surveillance for foodborne disease outbreaks began in 1973; however, no SGA outbreaks were reported before 1984.

If you can tell me (without cheating) what an SGA is – and all suggestions are welcome and will be accepted – you will win the first ever TingFactor t-shirt award.

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Music to My Ears

Imagine falling into two holes on the same day – both seemingly disconnected – and winding up in the same place when you finally land.

There are many key ingredients to marketing. But the one I like most of all and the one I am talking about now is clever.

Merriam-Webster defines clever as something marked by wit or ingenuity.

So I fall into the first hole upon arrival at work this morning. My old friend and partner in marketing (Neil Egan) put me on to his son’s band – Me, D and the Machine. Before my feet hit the ground I was hooked on the raw cleverness of this band’s sound. Love the music, love the voices, and most of all, love the cleverness.

Then I fall into the second hole. I am halfway through the digital files on the band’s MySpace page when my son calls. “What are you doing?” he asks. “Listening to a young band that I really like?” I reply. “Is it Everyday Chemistry?” he questions. “Huh?” I verbalize. “You know, the Beatles album from the 1980s.”

At this point I am tumbling deep into the rabbit hole, dazed and confused. Then Christian sends me to a web site aptly entitled “The Beatles Never Broke Up“. And with my head still spinning I get to the site just as my feet hit the ground. And there I learn that in an alternate universe the Beatles never broke up.

I love clever.

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Necessary Components of a Blog

I have to start a blog for my company.  What components – design and content -  should my blog include?

_______________________________________________________________________

By Jennifer Manocchio

Developing a blog can be overwhelming, especially if you are a newbie to blogging.  The best advice I have is to keep your blog simple to start and build on it as you go.  It is easy to get caught up in the design, widgets and functionality, but at the end of the day, readers are going to come back because they like the content.  Your number one goal should be generating good content to start a following.

However, prior to even starting your blog, I recommend reading one of our previous posts – What You Need to Know Before Starting a Corporate Blog – to help answer some questions about blog name, frequency, content and style.

The recommendations below dive a little deeper into more specific design and content components necessary for a blog.

1.  Content is King: I cannot stress this enough.  High quality content will keep people coming back to the blog day after day and week after week.  If you take a look at the top 25 blogs of 2010 by Time Magazine, you’ll notice these were selected based on content, not design.

What you want to avoid is simply dumping marketing materials on your blog.  Consider what your target audience is interested in and deliver the content in a personal and conversational way to engage readers.

Also, ensure the posts are not too lengthy.  You want the copy to be easy to scan and digest.  If you have a post that is long, consider breaking it into two or even three parts.  Be sure you link to the previous post so your readers can easily follow along.

2.  Web Site Links: If one of the blog goals is to drive website traffic to your corporate site or specific product/service pages, then be sure to include a link to your corporate site (assuming the blog is independently hosted).

Also, anytime it is appropriate, link the text in the blog to pages on the corporate website.  For example, when mentioning a specific product or service in a post, link that back to the relevant product or service page on your web site.

Finally, if you are referencing a previous post, link to that post (like I did in the introduction of this blog posts).

3.  Create categories and tags for each post: When creating a blog post, add categories and tags for each post.  This is easy to do and will help your readers identify topics they are interested in.

Categories will be broader topics that you will use each time you write a blog.  For example, if your blog is about pets, you might have categories that feature different types of pets – dogs, cats, birds, horse, etc.  Tags can be more specific, including company and product names.

4. Showcase other social media sites: If you have other social media sites like Twitter, Facebook, YouTube Channel, LinkedIn, Flicker, etc. it is important to link to these on your blog.  You can also feature content if you like.  For example, you can include your latest Twitter or Facebook posts.  There are widgets available that will make this easy for you to do.

5.  Blogroll: A blogroll is where you recommend other noteworthy blogs your readers might like.  While a blogroll is not necessary, it is a good strategy for creating links back to your blog.  You can achieve this by adding a blog you like to your blogroll and inquiring with that blogger to see if he/she will repay the favor by adding your blog to his/her blogroll.

6.  Call to Action: We highly recommend including a call to action as part of your blog.  For example, allow people to subscribe to your RSS or allow people to sign up to receive blog posts by email.  Be sure the current call to action is specific.  For example, rather than “Subscribe to RSS”, customize it to read “Subscribe to the RSS to receive timely updates on [industry] advancements and [company] news”.

7.  About page: Include an “about” page on the blog to explain why people should read your blog.  What can readers expect as far as content?  Who is writing this blog?  Be as transparent as possible and include your headshot.  It is okay to include company information, but we recommend leading with what the blog is about and why people will be interested in following it.

Certainly, this is just the beginning and you can get much more involved in the design, developing surveys, adding widgets, etc.  But remember – yes I’m going to say it again – continue to keep your focus on the blog content and maybe you’ll make Time Magazine’s top 25 blog list in 2011!

Have you been tasked with starting a corporate blog and don’t know where to start?   Contact me at jennifer at sweeneypr.com or 910.772.1688 for help!

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Hulk Secures Media Coverage for PumMax… But What About Sales?

Last week I wrote a post about Hulk Hogan being the new pitchman for PumMax  – a pumice based cleaning product. 

As I expected, the video doesn’t do a good job of connecting with the target audience, the product packaging needs some work and the tagline  – A Volcanic Explosion of Cleaning Power -  needs to go!  Of course I get the connection, pumice comes from volcanic rock, but I certainly don’t want a volcanic explosion in my house.  Sounds more like a mess than cleaning one up.

However, using Hulk Hogan as the pitchman has definitely increased the awareness of PumMax.  For example, US Weekly is said to have “scooped” the video and played it prior to the launch date, as stated by the direct TV company.  But most of us can read between the lines, the direct TV company released a segment of the video early to generate more buzz about the launch.  Smart move.

Also, prior to the launch of the video, the direct TV company announced the Hulk would be the pitchman for PumMax. Again, smart move.

But what is yet to be seen in all of this is will the awareness generated by the Hulk for PumMax actually create sales?  I doubt coverage on wrestling web sites or US Weekly, has generated much sales.

I think what the Hulk can teach us is it’s not about achieving media coverage, it’s about achieve media coverage that drives results.   It’s not about hiring a pitchman, it’s about hiring a pitchman that resonates with your target audience.  It’s not about doing direct TV, it’s about commercials that drive calls, drive website traffic and drive sales.

I’ll keep tracking this campaign to see what happens.

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